Hospital Administrator
QBS Workforce Dashboard
Valley Medical Center · San Jose, CA
12
Bilingual staff identified
5
QBS certified
3
In training
42%
Overall certification rate
Certification by Department
Emergency Department
60% certified · 2 remaining
ICU
High risk0% certified · 3 remaining
Primary Care
50% certified · 2 remaining
Coverage Gaps
ICU · All shifts
0 QBS-certified staff. ICU has the highest LEP patient acuity.
Emergency · Night shift (12a–8a)
1 certified staff member. Coverage drops to 20% overnight.
Language Access Coverage
2 / 3
departments with certified coverage
100%
certified staff labeled in the EHR
Current
Section 1557 documentation
Ready
Joint Commission / OCR export
Verified against QBS standards · 3-department pilot · Audit documentation exportable on demand
Staff Certification Status
All identified bilingual staff
Maria Gonzalez
RN · Emergency · Days
Carlos Rivera
RN · Emergency · Nights
Ana Martinez
MA · Primary Care · Days
Luis Reyes
RN · Emergency · Days
Sofia Herrera
PA · Primary Care · Days
Diego Vargas
RN · ICU · Nights
Isabella Cruz
MA · Emergency · Days
Roberto Mendez
MD · Primary Care · Days
Carmen Torres
RN · ICU · Days
Miguel Santos
RN · Primary Care · Days
Valentina Flores
MA · ICU · Nights
Andres Castillo
RN · Emergency · Nights
Section 1557 Compliance Documentation
Certification records, routing logs, and coverage reports are generated automatically and available for Joint Commission or OCR audit at any time.